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Image Converter Support

We're here to help you get the most out of the app

📬 Contact Us

Have a question, feedback, or need help? Reach out to us anytime.

✉️ Email Support

We typically respond within 24 hours

❓ Frequently Asked Questions

How do I process multiple images at once?
When using tools like Resize, Convert, Compress, or Batch Rename, tap "Select Images" and choose multiple images from your photo library. You can select up to 10 images at a time. Then configure your settings and tap "Start Processing" to apply the changes to all selected images.
Where do my processed images go?
All processed images are saved in the app's History tab. From there, you can preview, share, save to Photos, or delete them. Pro users can save directly to their photo library and share images.
Is my data private?
Absolutely. Image Converter processes everything 100% offline on your device. Your images never leave your phone. No account is required, and we don't collect any data or analytics. Your privacy is built into the app by design.
What image formats are supported?
You can convert between JPEG, PNG, WebP, HEIC, and TIFF formats. The app reads all major image formats from your photo library.
How do I restore my purchase?
Go to Settings and tap "Restore Purchases." This will restore any previously purchased subscriptions or lifetime access. Make sure you're signed in with the same Apple ID used for the original purchase.
What's included in the free version?
The free version includes access to all image editing tools with basic functionality. Upgrading to Pro unlocks batch processing, sharing, saving to Photos, unlimited history, and removes all limitations.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID settings. Go to Settings > [Your Name] > Subscriptions on your iPhone, find Image Converter, and tap "Cancel Subscription." You can also manage subscriptions in the App Store app.
The app says "No permission to access photos"
Image Converter needs access to your photo library to select and save images. Go to your iPhone Settings > Privacy > Photos > Image Converter and select "Limited Access" or "Full Access." The app will guide you through this if needed.

🔧 Troubleshooting Tips

Processing fails or images don't save

Purchase not restoring

📱 App Information